These terms explain how customers may use the Trouto website and place orders for fish-based food products. The business owner should review the final text before publishing.
Trouto is a Lebanese company specialised in manufacturing and developing fish-based food products. The company was established in 2021 under registration number 4010212.
The business address is Hermel, Main Street, Lebanon. Customers may contact Trouto by phone at 03 058 693.
Trouto offers trout fish, trout salmon, salmon, opened salmon, fillets, fillet slices, skinless fillet, smoked salmon and sashimi.
Product availability may change depending on stock, preparation schedules and operational capacity. Trouto may update, replace or remove products from the website at any time.
Prices are shown on the website in USD unless stated otherwise. Prices may change without prior notice.
Orders are confirmed only after the business accepts the order and payment requirements are satisfied. If a pricing or product information error appears on the website, Trouto may correct the error and contact the customer before processing the order.
Customers are responsible for providing accurate contact details, delivery information and order details. Trouto may contact the customer to confirm product availability, order details, delivery area and delivery timing.
Delivery availability, delivery fees and delivery timing may vary by area and order size. If delivery is not available for a specific location, Trouto may cancel the order or offer another arrangement.
Because Trouto sells food products, returns may be limited for health, safety and quality reasons. Customers should inspect products upon receipt and contact Trouto immediately if there is a problem with the order.
Cancellations may be limited once preparation or delivery has started. Refunds, replacements or corrections are handled according to the condition of the order and the business’s approval.
Customers are responsible for storing and handling food products properly after receiving them. Fish products should be kept at safe temperatures and consumed according to reasonable food safety practices.
Trouto is not responsible for product quality issues caused by improper storage, delayed handling or misuse after delivery or pickup.
The website is provided to help customers learn about Trouto products and place orders. Trouto works to keep product information accurate, but website content may occasionally contain errors, omissions or outdated information.
Customers should not misuse the website, attempt to interfere with its operation, submit false information or use the website for unlawful purposes.
To the maximum extent permitted by applicable law, Trouto is not liable for indirect losses, website interruptions, third-party service issues or losses caused by incorrect customer-provided information.
For questions about these terms, products or orders, customers may contact Trouto by phone at 03 058 693 or visit the company at Hermel, Main Street, Lebanon.